Talk to the right person directly

Three directions, no switchboard. Pick the one that fits and your message goes straight to the person who handles it.

A unit at White Residence, Kutuh

Who you need

For guests

Dates, availability, a question before you book, or a change to a booking you already hold. Answered by the team on site, not a call centre.

For owners and developers

Management proposals, design-stage and pre-opening work, project reviews. Complexes only, assessed one project at a time.

For travel trade

Quotes, contracting, media kit and site inspections. Quotes within one business day, no volume threshold.

Location

Where we are

Based in Bali, Indonesia
Operated by PT IJI HOME GROUP

We are a hotel and villa operator based in Bali. Every request above reaches the person who handles it, and we reply within one business day, Bali time.

Reservation request

Ask us to check for you

Tell us the dates and who is travelling. We come back within one business day with options and a price.

International format, e.g. +6281234567890
A cot counts as an extra place, so ages help us fit the unit
Never send payment details — payment happens only on the booking page.

We reply within 1 business day

Prefer to book instantly? Use “Check availability” on the property page.

Project review

Tell us about your property

Send the stage, the location and the number of keys. We reply with an indicative scope and the questions we would need answered next.

International format, e.g. +6281234567890
From 10 keys; smaller projects — case by case

Reply within 1 business day

The first call is an audit, not a pitch.

Partnership

Tell us about your agency

Tell us how you sell and which markets you work with. We come back with the model we would propose and the rate basis.

Reply within 1 business day

We reply with terms and media kit access within 1 business day.