An operator that thinks like an owner
PT IJI HOME GROUP takes full responsibility for the management of a villa or apartment complex — distribution, standards, staff, reporting, guest experience — and answers for the result according to agreed key performance indicators (KPIs). Behind this is more than a decade in the hospitality industry: opening and managing hotels and managing the entire infrastructure.
See how we operate
Positioning
Operator, not agency
The distinction matters more than it sounds.
An agency lists your property, forwards bookings and takes a cut of what arrives. The property stays yours to run: you keep the staff, the standards, the problems and the reporting. An operator takes the operation itself. We hold the team, the standards, the systems and the numbers, and we answer for the result against agreed KPIs.
That is a heavier commitment on both sides. It is why we work with complexes rather than single villas, why our contracts contain KPI targets and cure periods, and why the first conversation is about governance rather than about a rate card. It is also why we can plan a property before it is built — an agency has nothing to contribute at design stage, because it never carries the operation.
Track record
On Bali since 2024
Hospitality is not new to us — over a decade of opening and managing hotels. In 2024, we brought this experience to Bali.
Developers work with us from the design stage — years before they welcome their first guest. We don’t wait for a finished building to be delivered to us; we shape the one under construction.
Source: Booking.com · eZee PMS
Method
Four disciplines, one standard
Distribution
Placement and daily management across the channels that produce demand for Bali, plus a direct booking channel. One content and rate system across all channels, with pricing driven by demand, lead time and comp-set behaviour.
Standards
Written procedures, trained staff, defined quality checks. Front office, housekeeping, maintenance and guest relations run to the same standard regardless of who is on shift.
Reporting
Owners receive their own portal: occupancy, booking calendar, and financial reporting that is updated in real time, rather than collected on request. Final reports are issued quarterly.
Guest care
Our team handles the guest from first message to post-stay review. Reviews are an operating metric with owners and deadlines attached, not a marketing afterthought.
Design stage
We join before the doors open
Most of the decisions that determine how a complex performs are made while it is still on paper — the unit mix, the service logistics, the infrastructure, the restaurant and spa engineering, the concept. We work with developers from the design stage on all of it, and then operate what we planned.
Eighth Sense and Body Sense have been with us since that stage; Rahya Villas Complex and White Residence are the properties where the operating model is already running.
Portfolio
Four complexes under management
| Complex | Units | Concept |
|---|---|---|
| Rahya Villas Complex | 22 | Twenty-two self-contained villas and apartments on a 2,000 m² plot. On site: a swimming pool, with sea views from the apartments and villas. Each accommodation has a fully equipped kitchen with a dining area, air conditioning and a shower; the villas have private pools, and the ocean-view villas have private rooftops. 24-hour reception, laundry, airport transfer, free parking — that is why guests rent for a month, a week or a few days. |
| White Residence | 24 | Twenty-four apartments and villas operate as an aparthotel: most rooms have sea views, and some have private pools. Each room has a kitchenette, air conditioning and a private bathroom, with bathrobes and slippers as standard. 24-hour front desk, daily housekeeping, 24-hour security, luggage storage, bike and car rental, shuttle service and free parking. |
| Eighth Sense | 73 | Apartments and villas built as a single resort: a large swimming pool, a spa with treatment rooms, a European restaurant, a summer cafe, a yoga and art walk area, a 24-hour reception and concierge, and a free shuttle to the beaches. The apartments start at 35 m², the villas range from 60 to 143 m²; the villas have private pools, and the two-bedroom apartments have their own rooftops. |
| Body Sense | 51 | A wellness resort where the spa is the product and the suites exist to serve it: a 450 m² spa with infrared saunas, snow room, salt room, cold plunge and treatment rooms, plus a pool with lounge, functional gym and terraces overlooking the ocean. Fifteen Deluxe Suites of 50 m² have their own infrared sauna and copper bath; thirty-six Premium Suites of 32 m² have an infrared lamp. The restaurant menu is calorie-balanced, and the rooms have yoga mats, tea ceremony kits and nutrient-rich refrigerators. |
Stay with us — or build with us
Browse the properties we operate and book directly with the operator, or hand over the operation of your own complex.